1. Introduction

Welcome to Janseva Optics. By accessing our website and purchasing from us, you agree to be bound by the following Terms & Conditions. Please read them carefully before using our services.

2. Products & Services

We strive to display product details, images, and prices as accurately as possible. However, minor variations may occur. All products are subject to availability.

3. Prescription Orders

• Customers are responsible for providing accurate prescription details.
• We are not liable for issues caused due to incorrect power information submitted by the customer.
• Prescription lenses once processed cannot be cancelled or returned unless there is a manufacturing defect.

4. Pricing & Payments

• All prices are listed in INR and are subject to change without prior notice.
• Full payment must be made before order processing.
• We use secure payment gateways for online transactions.

5. Order Confirmation

Once your order is placed, you will receive a confirmation via SMS, email, or phone. We reserve the right to cancel any order due to product unavailability, pricing errors, or incomplete information.

6. Shipping & Delivery

• Delivery timelines may vary depending on location and lens customization.
• Delays caused by courier partners or unforeseen circumstances are beyond our control.

7. Returns & Exchanges

• Frames can be exchanged in case of manufacturing defects.
• Prescription lenses are non-returnable unless there is a manufacturing error.
• Return requests must be made within the specified time period.

8. User Responsibilities

• Provide accurate personal and contact information.
• Maintain the confidentiality of your account details.
• Use the website only for lawful purposes.

9. Intellectual Property

All content on this website including images, text, logo, and design is the property of Janseva Optics and may not be used or reproduced without permission.

10. Limitation of Liability

Janseva Optics shall not be held liable for any indirect, incidental, or consequential damages arising from the use of our website or products.

11. Changes to Terms

We reserve the right to update these Terms & Conditions at any time. Changes will be posted on this page.

12. Contact Us

For any questions regarding these Terms & Conditions, please contact us through our website or visit our store.